Privacy Policy
We have developed this Privacy Policy (the “Privacy Policy” or “Policy”) to inform you how Aathitya Lifestyle LLP (collectively, “Texaura” or the “Company” or “we” or “us”) will collect, process, store and/or use personal information, including personally identifiable information, you submit, or we collect through the Company’s websites, social media channels, and offline activities such as phone calls, emails, or in person (the “personal information”). The internet address for the Company’s websites are located at https://texaura.com and https://texaura.in, and associated subdomains (the “Site”).
This Policy is subject to our Terms of Service (https://texaura.in/terms-of-service/) which are incorporated herein by reference. Please read it carefully. By using the Site, you understand and are accepting the practices described in this Policy and accept its terms. You also give your express permission for us to collect, process, store, and use personal information in accordance with this Policy.
The Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 04/02/2023.
COLLECTION AND USE OF PERSONAL INFORMATION
Personal Information That You Provide To Us. You may provide us with the following personal information: name, address (shipping and/or billing), email address, telephone number, mobile telephone number, credit card number, user password, optional information during customer surveys and offers (including optional demographic information such as gender, age, race, marital status, and number of children for the purpose of tailored marketing communications) and any information you provide when you communicate with us).
Further information about our practices is described below:
Create an Account: You are not required to create an account to access or use our Site. If you choose to create an account on our Site to make checkout fast and easy, we collect your email address and a password you create in order to create and administer your account. We also save your order history in your account, as well as any optional profile information you provide in our profile survey. We use this information in order to provide the best possible Site experience for you and for our legitimate interests, i.e., to be as efficient as we can to deliver the best service for you at the best price. We strongly recommend that you do not disclose your password to anyone. If you become aware of any unauthorized access to or use of your account, you are required to notify us immediately.
Online Purchases: If you make a purchase on the Site, we collect your email address, first and last name, shipping addresses, phone number (optional in case we need to contact you about your order), any gift note you provide, and your payment information (including billing address, credit card number, expiry date, and CVV/CVC code) in order to process the transaction. If you purchase a gift card, we collect the name and email address of the gift recipient in order to deliver the gift card by email on your behalf. If you place items in your online cart without completing your transaction, if you have provided consent to do so, we may send you an email to remind you.
Marketing Communications: If you sign up to receive our marketing emails or we otherwise have your consent, we will collect and use your email address to send you emails about new products, special offers, and other information. If you consent to behavioral advertising, as described below, these marketing emails may be of interest to you based on your purchases and interests. If you no longer wish to receive these communications, you can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of the newsletter. Alternatively, you can opt out of receiving our newsletter by contacting us at the contact information under “Contact Us” below. Please note that you may continue to receive certain transactional or account-related communications from us, such as your receipt or online order confirmation. We may also use services provided by third-party platforms (such as social networking and other websites) to serve tailored advertisements on such platforms to you or others and we may provide a hashed version of your email address or other information to the platform provider for such purposes. To opt out of the sharing of your information for such purposes, please contact us at privacy@texaura.in.
Design Consultations: If you request a complimentary design consultation, we collect your name, phone number, email address, and information about your interests, style, and goals. We also collect any photos you upload of the room or bed you would like help with. We use this information to provide you with a complimentary design consultation by phone or video.
Contests and Promotions: When you enter a contest or participate in a promotion, we may collect your name, address, email address, phone number, and any additional information or content required for the contest or promotion (such as information you post on social media). We use this information to administer your participation in the contest or promotion, including prize fulfillment. As part of a contest or promotion, we may obtain your consent to share or otherwise publish the content you submit.
Contacting Us: When you contact us with a comment, question, or complaint or complete our customer service form online, you may be asked for information that identifies you, such as your name, address, and telephone number, photos, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings.
Personal Information Automatically Collected: We also use cookies and other technologies to collect personal information automatically through your use of the Site as described in the section entitled “INFORMATION AUTOMATICALLY COLLECTED.”
Responsibility for Personal Information Provided. You are responsible for the content of the personal information and you must ensure it is legal, honest, truthful, accurate, and not misleading in any way. You must ensure that the personal information provided by you does not infringe on any rights of any third party (including, without limitation, rights of confidentiality), or is otherwise legally actionable by a such third party. If you provide us with personal information about a third party, you are responsible for ensuring that you have the authority to provide such information to us.
INFORMATION SHARING
We may share personal information as follows or as otherwise described in this Policy:
– With suppliers, business partners, vendors, consultants, affiliates, and other service providers, subsidiaries, and affiliates who need access to such information to provide services on our behalf including website operation/hosting or information technology consulting services; website management; data analysis; fraud protection; product customization; customer service, marketing, and promotions; data cleansing (if applicable); legal services; and other administrative and back-up and security services. These third parties do not have the right to use the personal information we provide them in any way that is not authorized by us. Our service providers may be located in India or other foreign jurisdictions.
– In response to a request for information if the disclosure is required in accordance with any applicable law, regulation, or legal process, or is otherwise required or permitted by any applicable law, rule or regulation (which may include lawful access by India or foreign courts, law enforcement or other government authorities).
– To comply with any legal obligation.
– To protect the rights, property, or safety of the Company and others, and/or investigate fraud.
– In connection with any merger, restructuring, reorganization, sale of the Company, assets, financing, or acquisition of all or a portion of our Company to another company, personal information may be provided to the entities and advisors involved subject to a confidentiality agreement, and we will provide notice to you at your email address on file before personal information is finally transferred and becomes subject to a different privacy policy.
With others with your consent or at your direction, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.
INFORMATION AUTOMATICALLY COLLECTED
Cookies & Other Technologies. A cookie is a small file containing a string of characters that may be sent to your web browser when you visit a website. Cookies might be used for the following purposes:
(1) to enable certain functions;
(2) to provide analytics;
(3) to store your preferences;
(4) to enable ad delivery and behavioural advertising.
How we use cookies :
- Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences
- We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system
- Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us
- You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
RETENTION OF INFORMATION
We retain Information as long as needed and in accordance with any applicable laws. We will retain and use personal information as necessary as long as your account is active, it was reasonably useful for commercial purposes, and/or to comply with our legal obligations, resolve disputes, and enforce our agreements.
USER CHOICES AND RIGHTS
Depending on your jurisdiction, you may have the right to access, update, delete, and correct inaccuracies in your personal information in our custody and control, subject to limited exceptions under applicable law. If you would like to access, review, delete, or request changes to any of your personal information that is in our control, please contact us at the postal address listed at the end of this Policy, at the following email address: info@texaura.in, or by clicking the link in the footer of this page and following the instructions.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
PERSONAL INFORMATION STORAGE
All personal information, except credit card information, and social media log-in is stored on databases and/or servers that are operated by our e-commerce vendors. Personal information stored with us may be stored in India or other countries.
SECURITY
The Company takes appropriate security measures to secure personal information. For example, access to databases is password protected and restricted to technical users with authorized credentials and personnel on a need-to-know basis. Note that the transmission of personal information via the internet is not completely secure. Although we will do our best to protect personal information, we cannot guarantee the security of personal information transmitted through the Site.
CHILDREN’S INFORMATION
The Site is marketed for, and directed to, purchased by adults or with the consent of adults. Individuals under the age of 18 (or the age of majority in their jurisdiction of residence, if different) are not permitted to use the Site without the supervision of a parent or legal guardian.
We do not knowingly collect or solicit personal information from anyone who we know to be under the age of 13, or knowingly allow such persons to use the Site. Should we learn that someone under the age of 13 has personal information through the Site, we will remove that personal information as soon as possible.
If you are under the age of 13, you should use the Site only with the involvement of a parent or guardian and should not submit any personal information to us at all. To the extent possible, any personal information from anyone who we know to be under the age of 13 will be destroyed.
LINKS TO OTHER WEBSITES
The Site may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we will not be responsible for the protection and privacy of any information you provide whilst visiting such other websites, and such sites are not governed by this Policy. You should exercise caution and look at the privacy policy applicable to the website in question.
TERMS OF USE
CONTACT
This Policy is expressly incorporated into our Website’s Terms of Service. Any dispute between you and us regarding the privacy of your personal information is subject to this Policy and our Website Terms of Use, including limitation on damages, resolution of disputes, and application of applicable law.
If there are any questions regarding this privacy policy you may contact us using the information below:
Address:
R-11, Yudhister Marg, C-scheme, Jaipur-302005, Rajasthan, India
Email Address: info@texaura.in
Last Modified: Feb 01, 2023